Call Centre Metrics
A Business Intelligence solution, developed using PowerBi. It provides real-time and historical insights to help call centre managers and supervisors to make data-driven decisions
Call Centre Metrics
Data Exploration in SQL
An exploration of Covid-19 data using SQL queries on BigQuery. Further visualized on Tableau
Customer Sentiment Analysis in Python
A sentiment analysis on X (formerly Twitter) for a Kenyan ISP - Zuku
Trends of Accounts Opening
A PowerBI dashboard illustrating the trends in account openings
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